Privacy Policy

Privacy Policy for Order Modification and Cancellation

At Unitee Culture, we respect your privacy and are committed to protecting your personal information. This privacy policy outlines how we handle your personal data when you submit requests to modify or cancel your orders.

1. Information We Collect
When you place an order or request an order modification or cancellation, we may collect the following personal information:
Contact Information: Including your name, email address, phone number, and shipping address.
Order Details: Such as items ordered, order ID, and payment information.
Modification or Cancellation Requests: Any feedback or reasons provided for your modification or cancellation requests.

2. How We Use Your Information
We use the information you provide to:
Process your order and ensure timely fulfillment.
Update or cancel your order as requested before production begins.
Communicate with you about the status of your order and any changes.
Improve our services and customer experience.

3. Sharing Your Information
We do not share, sell, or rent your personal information with third parties except when:
Sharing with trusted service providers (e.g., payment processors, shipping carriers) who help fulfill your order. These providers are required to keep your data confidential and use it only for the services they provide to us.
Disclosure is required by law or to protect the rights, property, or safety of Unitee Culture, our customers, or others.

4. Data Security
We use industry-standard security measures to protect your personal information. All sensitive data is encrypted and stored securely to prevent unauthorized access, disclosure, or alteration.

5. Your Rights
You have the right to:
Access and Update Your Information: Request access to or changes to your personal information.
Modify or Cancel Orders: Before production begins, you can modify or cancel your order without charge. Once production has started, fees may apply for changes or cancellations.
Request Deletion: You may request that we delete your personal data after your order has been processed.

6. Contact Us
For any questions regarding this privacy policy or to request an order modification or cancellation, please visit the Contact Us section of our website or email us at contact@uniteeculture.com.

7. Changes to This Policy
We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically.

By using our services, you agree to the collection and use of information in accordance with this privacy policy.